I had a bad experience with DHL company. I waited for the promised delivery, sitting at home for 2 days, and each time I received an SMS that the package could not be delivered, since I wasallegedly not at home. In the end, I picked up my package from DHL center in Los Angeles by myself. Lazy anddeceitful couriers gave me a lot trouble and loss of my time and trust.
Tatiana, | How pleased I am.. I received my order and I just wanted to send a note and tell you how pleased I am with it! It is gorgeous- it turned out WAY better than I expected! I am so sorry for the earlier miscommunication we had, and if you would have me as a customer I would definitely use your services again in the future.
Thank you so much. I can't tell you how happy I am with the finished product!
Marry, Vancouver | very pleased with the results but... I have received my canvas art picture from your studio and I am very pleased with the results. The print was meant as a Christmas gift for my wife, but she was the one who found the fedex package and to my dismay, your company had taped an invoice sheet to the OUTSIDE of the shipping box with a description of the item and a thumbnail picture of the print. So much for surprises. :(
I liked the quality of the work and will be ordering again - also as a gift. I would recommend that you revisit your invoice slip policies to avoid this type of customer frustration in the future.
Best regards,
Andrew
Andrew R., Seattle | Amazing service! Amazing service! The products were received much earlier than expected, they looked fantastic and were in great condition. The company is great to deal with - very thorough, confirmed the order before going ahead (and I had made a mistake on the original so this was a time saver).
Charleen, Dartmouth |