CSR Amazing Customer Service
Miss Anne, Burnaby | Perfectly done Ordered 4 custom frames and they are perfectly done. High quality. Easy to use and easy to understand website for ordering.
Kevin, Regina | the frame looks good but... Received the frame - three points for your information.
This took 2.5 weeks to receive - in my opinion that is too long unless you indicate as such on the order
the mounting screw heads are much much too small - I have many tools - none fit your Robertson tiny heads - had to go to home depot and picked up 4x3/8 wood screws that finally worked
the mounting flanges didn't fit my frame - I had to bend them to fit - not easily done - required my vice and heavy needle nosed pliers - my print was from Walmart and so I suspect they cheaped out on the thickness of the wood in the print - but I should have been able to adapt the mounting flanges more easily
Other than that the frame looks good and works
Jejoo, | impressed Thanks very much, everything is correct. I appreciate you applying the discount! I have been very impressed with the construction of the wood panels. It makes my artwork look very professional.
Nancy, |