Such amazing print quality... Such amazing print quality, framing quality, and truly unreal customer service. I was so grateful with their speedy replies to my (many) emails as I tried to get two pictures of different sizes properly cropped to print as a set. Above and beyond what I would have expected, especially since I had ordered using a Groupon. I would recommend to anyone looking for a way to jazz up a regular print or create a beautiful gift.
Amy B, Calgary | Thx I just wanted to tell you that the picture was perfect! She loved it so I'm good on gifts for another year 😃. Thank you again for your help and please let me know if there is anything I could do to relay this message to your supervisor.
Thomas, | SERVICE: I\'m so very happy that I choose Keenart over Amazon. I purchased 2 frames and made an oversight error on my initial order. The Keenart staff immediately picked up on it and emailed me with a request for precision. The following exchange of emails were nearly instantaneous. Thank you for that.
PRODUCT: The frames are perfect. I choose the thinner ones and I was worried about their capacity to handle a 30\"x60\" heavy canvas. They are built strong - good wood, not too heavy, perfect fit. I\'m extremely happy with the final product.
SHIPPING: Would have preferred Canada Post but they used CANPAR which easily gets confused with simple addresses (previous dealings with them were the same... Still better than Purolator...) They missed the first delivery and I caught up to the truck on the 2nd attempt... (Condo towers seem overly complicated for their drivers).
OVERALL: Fantastic service, product and end result. I will order again and refer them in the future.
Mike, | absolutely beautiful! My frame arrived quickly soon after my online order - and it\'s absolutely beautiful! Very reasonable price for custom framing. Quick reply to my emails - customer service.
Will be back soon!
Richard English, Nanaimo |