using you guys again. I received my order in the mail today and everything looks fantastic. Thanks again for all your help! I will certainly be using you guys again.
Best,
Kelly, | in perfect condition I just want to say this was the first time I've ordered a custom canvas and I was a little nervous about it.
I will DEFINITELY be ordering from you again. It just arrived in the mail faster than I expected and in perfect condition. Everything from ordering to receiving went perfectly smoothly and the finished product looks amazing. This is a gift for my in-laws. This is the view from their windows of their home in which they are going to be selling in the spring to move from Victoria to the Okanagan. This keepsake will always warm their hearts when they look at it.
Matt, Vancouver | Super-Duper! I received the two prints yesterday and would like to let you know that I'm totally thrilled with both of them.
Thank you once again for your excellent work and fantastic customer service.
All the best to you,
Deborah, Montreal | frustrated... I am extremely frustrated that I ordered my canvas from you last Tuesday morning and was told it would arrive 3-4 days later. Little did I know that it wouldn\'t even be sent out until a week later. By the time I should have received my canvas, it hadn\'t even been sent out. Not a peep from you guys. Not an explanation. Not an apology. Not even a heads up. Needless to say, I am frustrated. If you are running behind, let people know that are depending on your product. I had to call and inquire about the status of my order since there was no tracking number online and it had already been over a week (clearly there was no number because it hadn\'t even been sent yet) to be told, \"I don\'t know what to tell you. You should hopefully get it by Friday.\" Not even an apology or better explanation. I was depending on you guys for a deadline. That is all thrown out the window.
KEENART: We shipped the artist canvas four days after we received the order, and the free shipping took 3 days, unfortunately for an important order like this the Customer didn\'t ask for rush services or express shipping, we are really sorry for any inconvenience this may have caused. Please for next order remind us the deadline in order note section.
Robin C., San Francisco, CA |