Deeply dissatisfied. Hello: I’m sending you this message to express my disappointment in the two custom-made picture frames I received today which made up my order.
First of all I indicated in the note section for each frame that I wanted to be able to either hang my frame on the wall or simply place it standing up on a table and asked that a back for these purposes be included with each frame. I did not receive anything close to what I requested, in fact nothing close. As a result I now have two frames in my possession with no back for either which will allow or permit me to stand my frame or frames up on a table or a mantle.
Secondly, the two Styrofoam or foam backs which accompanied each frame is not near thick enough to be flush with the top, sides or bottom parts of either frame. As a result it looks as though I will have to insert something to fill in the space to enable to foam back to come flush with the frame itself.
Lastly it looks as though I received some hardware to be able to hang the frame on a wall but no picture wire accompanied the hardware for this particular purpose.
Deeply dissatisfied.
Roger, | A Happy Customer ;) I Just got my prints back and they are wonderful. The prints are just like the photos I downloaded.
I am very satisfied with my your company and my order.
I will be back to order soon
Thanks-a Happy Customer
Shantel Bisor, Duncanville | Waiting for Fed-EX (anxiously)
So far I am very impressed, 48 hours from upload to shipping! Can't wait to see the canvas (cloth is the Traditional 2nd anniversary gift).
I am sure this will be great!
John B., Cottonwood, AZ | A bit Nervous but... I just received my first print on canvas and I picked the 45 x 30 and was a bit nervous about it, but you let me know that it was going to be fine and it was. I am very happy with the result. Even though it has been a few years since I have been to Madagascar, now the print is a daily reminder of a wonderful experience. thank you so much.
Jacob Hendriks, Calgary |