not happy I ordered 3 shadow boxes that I was going to give as Christmas presents. The quality of the frames themselves were fantastic, I was very happy with them. Unfortunately they sent the wrong foam core backing (I ordered black, but they sent white) so I had to spend another $16 on Amazon to purchase the correct colour. I tried to reach out to them via phone call numerous times, but nobody ever answered. I even left a voice mail and nobody got back to me. Overall, happy with frames, but hard to contact them if issues arise.
KL, | superb customer service! I'd like to tell you how grateful I am for what today's mail brought me: a package which contained not only the dark brown filler you offered to send me, but a replacement frame as well! That was very kind and thoughtful of you. Now that's what I call superb customer service!
Thank you for helping me. I was concerned and wasn't at all sure if I could make the problem frame look as good as the replacement looks, but I'll give it a try and I'll let you know how I make out. In the meantime, I can proceed with the project involving the original frames.
Best wishes!
Trever, | Printing, amazing job! Thanks!
Although I submitted a photo as an \"experiment\", (1st time printing on canvas) the final product was fantastic! Re: Printing. You did a amazing job! I\'ll DEFINITELY submit more photos for canvas printing!
Keith LaBrash, | Very good quality I ordered a frame that was delivered exactly within 6 business days. Very good quality and the right size. I\'m very satisfied with the service CanadaOnCanvas provides. Ten out of ten points!
NT, Georgetown, ON |