great help by phone My experience has been very good, I received great help by phone and my art supplies arrived very quickly. Good job.
Alan A., Westshore | Deeply dissatisfied. Hello: I’m sending you this message to express my disappointment in the two custom-made picture frames I received today which made up my order.
First of all I indicated in the note section for each frame that I wanted to be able to either hang my frame on the wall or simply place it standing up on a table and asked that a back for these purposes be included with each frame. I did not receive anything close to what I requested, in fact nothing close. As a result I now have two frames in my possession with no back for either which will allow or permit me to stand my frame or frames up on a table or a mantle.
Secondly, the two Styrofoam or foam backs which accompanied each frame is not near thick enough to be flush with the top, sides or bottom parts of either frame. As a result it looks as though I will have to insert something to fill in the space to enable to foam back to come flush with the frame itself.
Lastly it looks as though I received some hardware to be able to hang the frame on a wall but no picture wire accompanied the hardware for this particular purpose.
Deeply dissatisfied.
Roger, | it looks great The picture arrived this afternoon and it looks great - the canvas is very tight!!
Thanks for the very quick response and the $25 credit. I look forward to using your services again and will be recommending Edmonton Canvas/KeenART Media to friends and family.
John, | Frames... I just wanted to thank you for my frames . . . they look beautiful!
Your workmanship is much appreciated.
Cheers,
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