pleased We are so pleased with our art and our experience. After ordering several plaque mounted prints, they arrived damaged and we were very impressed by the professional and caring way the issue was resolved. Lots of email communication to keep us in the loop with the damage claim - the shipping company responsible for the damage. KeenArtMedia went above and beyond to make sure our replacement art arrived safe and sound. Not only is their work beautiful but the customer service is superior too.
Denaige M., Calgary | Great work!! i just wanted to say thank-you very much, my client was very happy with end Resin on wood panel product.
Kris, | Not happy I am not happy with your service. On April 17. I was miss-leaded by your information to assume that the regular delivery time was 5 days, and I gave 20% extra $ to have my frame in 2 days. When I tracked the package, the expected delivery day was April 29. I missed my deadlines because of that. I expect to get my 33$ for \'speedy delivery\' back.
You may be loosing big orders from me. This was a test order. Also, the marked weight on the parcel was 2x more than reality (hence the larger amount for delivery then promised by your Web-page?) Very negative experience.
KEENART NOTE: please note rush order process is different than shipping method, you asked for free Ground shipping only, we are sorry you missed your deadline.
Jarmila K., Montreal | excellent service... Thank you for your excellent service, and prompt responses on questions and issues! Your service level is excellent and the quality of he products is as well, and I will definitely be using your services again!
Thank you!
Carina Lamont, Stockholm |