I ordered a floating frame the end of March and it was not shipped until May 5th. It arrived last Monday and it does not have any of the hardware to attach the canvas to the frame. Should that have been included with the frame? And if so, could it be sent to me now?
KeenART: Yes, we have shipped the missing items.
Reta R., | I am pleased... I just received the canvas prints and wanted to let you know how pleased I am with them! They turned out even better than I had hoped too.
The concert stubs belong to my husband and the prints were made to decorate the wall of our daughter's bedroom who turns 14 this week. She is a huge British rock fan and will flip when she sees them.
Thanks for a wonderful job.
Jane, Vancouver | look amazing! Two canvas\\\'s purchased and they look amazing! Product quality is fantastic...way beyond our expectations. Only thing I would have to say was a negative is the fact that I qualified for free shipping and had chosen this but they were not delivered...we had to pick them up instead which was out of our way.
Lydia Hatch, Surrey | Good morning! I wrote earlier in the week about an order and wondered what it’s estimated time of delivery might be. We received the parcel this morning! Thank you so much! I wasn’t expecting it until early next week.
We appreciate your help in getting it here so quickly.
Merry Christmas and Happy New Year to you and your team!
Nika, |