replacement frame Good evening. Just wanted to confirm the replacement frame has been received and is perfect. Thank you for the adjustments. It was packed so well and has no issues. Best of luck with the business and thanks for your help.
J, | frustrated... I am extremely frustrated that I ordered my canvas from you last Tuesday morning and was told it would arrive 3-4 days later. Little did I know that it wouldn\'t even be sent out until a week later. By the time I should have received my canvas, it hadn\'t even been sent out. Not a peep from you guys. Not an explanation. Not an apology. Not even a heads up. Needless to say, I am frustrated. If you are running behind, let people know that are depending on your product. I had to call and inquire about the status of my order since there was no tracking number online and it had already been over a week (clearly there was no number because it hadn\'t even been sent yet) to be told, \"I don\'t know what to tell you. You should hopefully get it by Friday.\" Not even an apology or better explanation. I was depending on you guys for a deadline. That is all thrown out the window.
KEENART: We shipped the artist canvas four days after we received the order, and the free shipping took 3 days, unfortunately for an important order like this the Customer didn\'t ask for rush services or express shipping, we are really sorry for any inconvenience this may have caused. Please for next order remind us the deadline in order note section.
Robin C., San Francisco, CA | Thank-you so much for a great frame ... arrived in excellent shape and looks fabulous on my painting.... will use your services again...
Gay Ross, Osoyoos | not happy Not particularly happy with what I received. The matte was the exact size of the photograph who\'s dimensions I entered. Usually there\'s 1/8\" allowance so that the matte slightly overlaps the edges of the photo. In this case, there is none. Kind of sucks and looks bad.
Ryan, Calgary |