Deeply dissatisfied. Hello: I’m sending you this message to express my disappointment in the two custom-made picture frames I received today which made up my order.
First of all I indicated in the note section for each frame that I wanted to be able to either hang my frame on the wall or simply place it standing up on a table and asked that a back for these purposes be included with each frame. I did not receive anything close to what I requested, in fact nothing close. As a result I now have two frames in my possession with no back for either which will allow or permit me to stand my frame or frames up on a table or a mantle.
Secondly, the two Styrofoam or foam backs which accompanied each frame is not near thick enough to be flush with the top, sides or bottom parts of either frame. As a result it looks as though I will have to insert something to fill in the space to enable to foam back to come flush with the frame itself.
Lastly it looks as though I received some hardware to be able to hang the frame on a wall but no picture wire accompanied the hardware for this particular purpose.
Deeply dissatisfied.
Roger, | how pleased I am ... I just received my order, two canvases. I wanted to tell you how pleased I am with the prints. They look great. Thank you so much for doing such a great job.
Sincerely,
Molly, | all the best wishes to you... thank you for your beautiful piece of art that i received today... looks perfect... i would definitely use your services in the future and recommend you to friends n family...
all the best wishes to you...
Mona, Toronto | absolutely thrilled I received my first order from you today.
I was absolutely thrilled when I saw the wonderful job you did on my photos.
They came quickly too!
I will most definitely send more work your way.
Thank you very much
Philip
Philip Dunn, Pickering, Ontario |