I ordered two frames, they arrived quickly and very well packaged, they were both exactly the correct size. rnOne was exactly as shown on the website, sadly the other was nothing like the website photo at all - instead of a soft white rustic, it arrived as dark grey underneath, covered in a thin layer of white, giving it an almost stripey appearance. I at first thought (as did the supplier) that it was a mistake and a different frame has been made up. the supplier was very pleasant to deal with but due to a misunderstanding I was required to pay the $15 postage to return the frame to them, which they worked on to give it a more white appearance and returned to me. So instead of $126, the frame ended up costing me $141 and although it is better, it is still not like the one shown on the website. After sending an email photo of the work they had done on the frame, the company did not follow up with me after delivery. I would not order custom picture frames online again.
Sally D., Maple Ridge | extremely please I was extremely please with how my previous order turned out. It looks fantastic.
Hec, Edmonton | Good morning! We just opened up the box with our canvas inside and we are absolutely thrilled! It looks fabulous! Thank you for an excellent job and for the quick turnaround. We will certainly be in touch for future projects!
Cheryl, | Many thanks!! Hi There,
Just wanted to let you know my "Moose" just arrived, and I am absolutely thrilled with the way it looks! You do great work, and I'll be sure to call on you again for any project of this type.
Many thanks!!
Cheers,
Wayne, Toronto |