Very pleased Very pleased with the quality and speed of my order. Also follow up and communications about shipment etc.
Michael Batchelor, Calgary | SERVICE: I\'m so very happy that I choose Keenart over Amazon. I purchased 2 frames and made an oversight error on my initial order. The Keenart staff immediately picked up on it and emailed me with a request for precision. The following exchange of emails were nearly instantaneous. Thank you for that.
PRODUCT: The frames are perfect. I choose the thinner ones and I was worried about their capacity to handle a 30\"x60\" heavy canvas. They are built strong - good wood, not too heavy, perfect fit. I\'m extremely happy with the final product.
SHIPPING: Would have preferred Canada Post but they used CANPAR which easily gets confused with simple addresses (previous dealings with them were the same... Still better than Purolator...) They missed the first delivery and I caught up to the truck on the 2nd attempt... (Condo towers seem overly complicated for their drivers).
OVERALL: Fantastic service, product and end result. I will order again and refer them in the future.
Mike, | Thank-you so much for the quality product, fast turnaround, and great customer service. Much appreciated and best wishes to you and yours!
Jan J, | excellent service... Thank you for your excellent service, and prompt responses on questions and issues! Your service level is excellent and the quality of he products is as well, and I will definitely be using your services again!
Thank you!
Carina Lamont, Stockholm |