Not happy I am not happy with your service. On April 17. I was miss-leaded by your information to assume that the regular delivery time was 5 days, and I gave 20% extra $ to have my frame in 2 days. When I tracked the package, the expected delivery day was April 29. I missed my deadlines because of that. I expect to get my 33$ for \'speedy delivery\' back.
You may be loosing big orders from me. This was a test order. Also, the marked weight on the parcel was 2x more than reality (hence the larger amount for delivery then promised by your Web-page?) Very negative experience.
KEENART NOTE: please note rush order process is different than shipping method, you asked for free Ground shipping only, we are sorry you missed your deadline.
Jarmila K., Montreal | replacement frame Good evening. Just wanted to confirm the replacement frame has been received and is perfect. Thank you for the adjustments. It was packed so well and has no issues. Best of luck with the business and thanks for your help.
J, | Giclee on Canvas! I received my Giclee on Canvas and just wanted to let you know how pleased I was with it ! The quality of the print and frame are excellent and the on line ordering experience was great.
Your Fan!, | I ordered custom-made wooden art boards, and I couldn’t be happier with the quality! The craftsmanship is excellent—smooth surfaces, sturdy construction, and perfectly cut to my specifications. The boards are solid and don’t warp, making them ideal for resin art, acrylic painting, and mixed media projects.rnrnI also appreciate the attention to detail in the edges and finish. The wood takes primer and paint beautifully, and the adhesion for resin is perfect. If you’re looking for high-quality, custom-sized boards for your artwork, I highly recommend these! I’ll definitely be ordering more.
Aizhan M., |