very pleased with the results but... I have received my canvas art picture from your studio and I am very pleased with the results. The print was meant as a Christmas gift for my wife, but she was the one who found the fedex package and to my dismay, your company had taped an invoice sheet to the OUTSIDE of the shipping box with a description of the item and a thumbnail picture of the print. So much for surprises. :(
I liked the quality of the work and will be ordering again - also as a gift. I would recommend that you revisit your invoice slip policies to avoid this type of customer frustration in the future.
Best regards,
Andrew
Andrew R., Seattle | Amazing service! Amazing service! The products were received much earlier than expected, they looked fantastic and were in great condition. The company is great to deal with - very thorough, confirmed the order before going ahead (and I had made a mistake on the original so this was a time saver).
Charleen, Dartmouth | Not Happy I have used Canada on Canvas as my primary site for almost all of my enlargements over a number of years. Always good quality quick service. I am however disappointed in my last experience. I had inquired after 3 weeks (on a Friday morning) if my order was on the way. It wasn\'t but was assured it would be ready and sent by Monday, it wasn\'t and finally shipped on Wednesday evening. I have now waited 6 days for the delivery and had to track down the package myself to find that it would still be some time, I am assuming because I live in a rural area. It has been 29 days since I sent in the order. I understand that Covid has affected many business and expected some hiccups but must admit I am very disappointed.
Nelson L., | My compliments to KeenART Media... Thanks. I finally have it and it is just what I needed to complement a colorful painting. It is well made and came with all I needed to properly mount the painting right down to the two plastic "bumpers" to help keep it straight. it arrived in perfect condition.
Abbas, |